Standard Delivery is via Royal Mail 48. This is an un-tracked service, but has a scan on delivery. Delivery takes 2-5 days from posting.
You can upgrade to Royal Mail Tracked 48 or 24 service. This has a real time tracking and scan on delivery, and you can also specify a safe place. This will be printed on the stamp, and Royal Mail will adhere to it. Delivery to a safe place is at your risk.
Further upgrades are DPD Next Day (posted Monday to Thursday for delivery next day). This service includes extensive tracking and a 1 hour time slot. If you provide your mobile number, this information will be automatically sent to your phone via SMS or via the DPD app if you have if installed on your phone.
DPD Weekend (posted on a Friday) - same as DPD Next Day, but a specific upgrade for the weekend.
We generally process orders Monday to Friday, upto 4pm for Royal Mail (our collection is at 5pm). We process DPD orders upto 3pm (our collection is at 4pm). During busy times, we may bring these times forward. On your ordering page, you will see a countdown time for each shipping type - these are a strictly adhered to, giving you confidence on delivery timings.
We use Paypal as our payment gateway. All payments are secure, and no personal data is seen or kept by us.
We also take payments via phone via 01635-47243.